Happy customers keep our business going strong - and it's why we do what we do.
If something went wrong with your order, our promise is to make it right. For over 10 years we've stayed in business by growing our list of satisfied customers.
Call us today with any issues or questions you have with your order (701) 526-3835 or email us with any question or any issue you are experiencing. We think we have the best Customer Success Team in the world, let us help you today. Give us a call if we do something amazing as well.
First, call us immediately when you discover a problem with your order or wish to return or exchange. You may return most new, unopened items within 21 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). The sooner you let us know of any issue with your order the better results we will have in resolving any issues. We trust our customers, and want you to be happy with your purchases from us.
You should expect to receive your refund within 1 week, if not immediately (from the time the package arrives back to our facility).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. For the most part, every product we offer can ship anywhere in the world.
We offer virtually any shipping speed and carrier that you desire. We only offer a few shipping options on our web site, if you need a change or faster shipping, additional charges may apply - and we will always let you know. Call for shipping options that may not be shown on our web site - (701) 478-4059 or shoot us an email
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. Thank you for the opportunity to serve you!